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MANAGEMENT

MGR103 - Staff Retention: Working Together to Achieve Organizational Success (1.0 HR)

Purpose: To provide a framework of strategies to create successful organizations through positive, meaningful leadership. Objectives: 1.Outline reasons why employee retention is critical to a successful organization; 2. Identify strategies to retain and develop a staff that will help the organization grow; 3. Define employee “engagement”; 4. Discuss and develop strategies to assist managers in engaging staff through: recognition and appreciation, communication, managing conflict strategies, developing a sense of team spirit, creating a continuous learning environment, goal setting, organizational involvement and, meaningful work; 5. Describe the effect on patient care in relationship to longevity of caregivers. Continuing Education Credits: 1.0 contact hours Iowa BON #335; 1.0 contact hours CA Board of Nursing CEP 14033; 1.0 contact hours CE Broker # 50-4572 Florida and District of Columbia; 0 contact hours for Social Work State of Illinois Department of Financial and Professional Regulation. License No. 159.001315; 0 contact hours for Physical Therapy State of Illinois Department of Financial and Professional Regulation. License No. 216.000284; 0 contact hours for Occupational Therapy State of Illinois Department of Financial and Professional Regulation. License No. 224.000164; 1.0 CE hours for long term care department heads; and other health care disciplines.