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HH110 - Communication in Home Care
Author: Judy K. Orth, RN, CHPN, BSN, MA & Deb Martin, RN, BSN
Price: $11.95
Purpose: All health care employees will better understand the importance and process of communication in the health care setting after taking this course. Objectives: Upon completion of this course, the participant will be able to: 1- List barriers to effective communication. 2- Explain the concept of active listening, including what to convey and what not to convey. 3- Summarize overcoming barriers to communicating with people who have disabilities. 4- List the five aspects of communication.