HH110 - Communication in Home Care

Author: Judy K. Orth, RN, CHPN, BSN, MA & Deb Martin, RN, BSN
Price: $11.95

Purpose:  All health care employees will better understand the importance and process of communication in the health care setting after taking this course. Objectives: Upon completion of this course, the participant will be able to: 1- List barriers to effective communication.  2- Explain the concept of active listening, including what to convey and what not to convey.  3- Summarize overcoming barriers to communicating with people who have disabilities.  4-  List the five aspects of communication.