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ALL103 - Communication: Persons with Special Needs (1.0 HR)


Purpose: To improve communication with patients with special needs. Objectives: 1. Discuss the challenges and strategies for communicating with patient with hearing and vision impairments; 2. Discuss the guidelines for communicating with patients with aphasia; 3. Discuss techniques for communicating with patients who are disoriented or confused; 4. Discuss appropriate communication methods and how to prevent miscommunication when talking with patients with cultural and language differences; 5. Explain the normal communication process.